Shipping
Shipping Fees
There are many choices when it comes to shipping out your newly completed custom quilt. The options we currently have are:
UPS Ground or First Class USPS- $30
UPS 2nd day - $45
UPS Overnight - $75
Returns
Our products may be returned within 30 days of original purchase, provided they are unopened and in "like-new" condition. Any shipping on returns will be at the expense of the buyer. The returned goods must include a copy of the receipt, your e-mail address, shipping address and phone number.
Damaged goods
Even though most of our products are not susceptible to damage during the shipping process, if you receive damaged items, we will replace them. The buyer will ship them to Quiltaria along with a description of the damage and will be reimbursed for the shipping costs. An identical (where available) replacement item will be sent to the buyer at no additional cost. Obviously, with fabric, sometimes the item will no longer be available, in which case we will do our best to replace it with a similar item. As stated above, all returns must include the original receipt, your e-mail address, shipping address and phone number.